Privacy Policy

1. Information We Collect

We collect the following information when you use prudey:

• Account information — name, email address, and password when you register.
• Transaction data — purchase history, order details, and payment references.
• Seller information — bank account details provided for withdrawal processing.
• Usage data — pages visited, products viewed, and actions taken on the platform.
• Device data — IP address, browser type, and operating system.

2. How We Use Your Information

• To process payments and deliver purchased products.
• To send order confirmations and download links via email.
• To process seller withdrawal requests.
• To improve the platform and personalise your experience.
• To send important account and security notifications.
• To prevent fraud and abuse on the platform.

3. How We Share Your Information

We do not sell your personal data. We only share your information in the following circumstances:

• Payment processors — Paystack receives your email and payment details to process transactions.
• Legal requirements — We may disclose information if required by law or to protect the rights of prudey.

4. Data Security

We take security seriously. Your password is encrypted and never stored in plain text. Product files are stored privately and are only accessible via secure, time-limited download links. Payment processing is handled entirely by Paystack — we never store your card details.

5. Cookies

prudey uses cookies to keep you logged in and to remember your session preferences. These are essential cookies required for the platform to function. We do not use advertising or tracking cookies.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data.
• Withdraw consent for marketing emails at any time.

To exercise any of these rights, contact us at support@prudey.com.

7. Data Retention

We retain your account data for as long as your account is active. Transaction records are kept for 7 years for accounting and legal compliance. If you delete your account, your personal data will be removed within 30 days, except where retention is required by law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email. Continued use of prudey after changes means you accept the updated policy.

9. Contact

For any privacy concerns, email us at support@prudey.com.